MySouthwell Patient Portal - Privacy (2024)

Effective Date: January 1, 2021

As used in this Privacy Policy (“Privacy Policy”):

“TRHS” means Tift Regional Health System, Inc.

“TRHS Facilities” means: Tift Regional Medical Center; Southwell Medical, a campus of Tift Regional Medical Center; Southwell Health and Rehabilitation; The Sylvia Barr Center; Southwell Medical Clinic; Affinity Hospital Medicine; Affinity Pediatrics; Affinity Pediatrics – Moultrie; Affinity Physicians for Women; Allure Plastic and Reconstructive Surgery; Arthritis and Osteoporosis Center of South Georgia; Georgia Sports Medicine; Anita Stewart Oncology Center; Ocilla Pediatrics; South Georgia Surgical; Southwell Center for Healing and Wellness; Southwell Chiropractic; Southwell Medical Adel Primary Care; Southwell Medical Ashburn Primary Care; Southwell Medical Community Health Center; Southwell Medical Nashville Primary Care; Southwell Medical Sylvester Primary Care; Southwell Mobile Clinic; Southwell School Clinic; Southwell Nephrology; Tift Regional Ophthalmology; Tift Regional Pain Management Center; Tift Regional Sleep Center; Tift Regional Urology; Tift Regional Vascular; Tift Regional Wound Care & Hyperbaric Clinic; and all other practices, clinics and facilities owned and operated by Tift Regional Health System, Inc.

My Tift Regional Patient Portal (“Patient Portal”) provides you with online access to portions of your TRHS Facility electronic medical record which is maintained by us and allows us to communicate securely with you. This Privacy Policy discloses our information gathering and dissemination practices.

Your use of Patient Portal is governed by this Privacy Policy, and by using or accessing Patient Portal you agree to be bound by it. “We” and “us” and “TRHS” means Tift Regional Health System, Inc. “You” means the person who uses or accesses Patient Portal. If you are using Patient Portal on behalf of another person as their legally authorized representative, Patient Portal must be used only for the benefit of the person being represented. It is important to review this Privacy Policy periodically as we may modify it in our sole discretion.

URGENT MEDICAL MATTERS: The medical or health care information provided in Patient Portal is not a replacement for proper medical attention. Contact your physician, go to an Emergency Room or call 911 immediately if you are suffering from an urgent medical issue.

How Information is Collected and Used.

Patient Portal maintains limited information about you, such as your name, date of birth, and medical record number. Your personal health information is not separately maintained or managed through Patient Portal.

Patient Portal uses yourTRHS Facility electronic medical recordto confirm your identity when you sign up for Patient Portal. Patient Portal may also include functionality that allows you to access other services or information which are subject to their own terms and conditions and policies. When using Patient Portal, you are bound by the terms and conditions for any specific functionality that you utilize within Patient Portal that are incorporated herein by reference.

Patient Portal is configured to be secure from unauthorized access, but TRHS cannot be held responsible for: (i) absolute security of all electronic communication transmissions; (ii) unauthorized disclosure resulting from a user not logging out of an active session; (iii) unauthorized disclosure resulting from a lost or stolen user ID and password; (iv) unauthorized disclosure resulting from personal computer settings or installed software products that may compromise information security; or (v) similar events outside of the control of TRHS.

Patient Portal collects certain information from you in three ways: (i) from web server logs; (ii) with cookies and web analytics tools; and (iii) directly from you.

(a)IP Addresses (Server Log Information).An IP address is a number automatically assigned to your computer whenever you access the Internet. All computer identification on the Internet is conducted with IP addresses, which allow computers and servers to recognize and communicate with each other.Patient Portal collects IP addresses in order to conduct system administration, report Aggregate Information (as defined below) to affiliates or partners, and to conduct web site analysis.Patient Portal will also use IP addresses to identify any users who refuse to comply with this Privacy Policy, and to identify users who threaten thePatient Portal service, website, users, clients or others.

(b)Cookies and Web Analytics Tools. Patient Portalplaces a text file called a “cookie” in the browser files of your computer. Cookies are pieces of information that a website transfers to an individual's hard disk for record-keeping purposes. Patient Portal uses cookies during your online session, secures your information, and improves performance ofPatient Portal.These cookies do not contain any personal information. You may disable cookies in your browser but doing so will restrict your access to only public pages and you will no longer be able to accessPatient Portal. In addition to cookies, some web analytics tools used by Patient Portalplace a single-pixel GIF file on a computer as a tracking indicator.

(c)Registration (User-Supplied Information). Patient Portal registration systems may require you to give us your contact information (such as your name and e-mail address) and demographic information (such as a ZIP code, organization and/or role). Your contact information is used to contact you when necessary. We may usePatient Portal to communicate with you about our services.

(d)Services (User-Supplied Information). We may use your account and e-mail address to communicate with you about our services. If you sign up for a new service, we may collect personal information such as contact information (e.g., name, address, telephone number and alternate e-mail address), demographic information (e.g., zip code, organization and/or role), billing information (e.g., credit or debit card numbers), or sensitive information (e.g., healthcare information).

How Information is Shared and Disclosed.

We do not rent, sell or share personal information about you with other people or nonaffiliated companies, except as provided in our Joint Notice of Privacy Practices available on our website: www.tiftregional.com.

USER RESPONSIBILITIES

By using Patient Portal, you agree to the terms of this Privacy Policy and our Joint Notice of Privacy Practices posted on our website: www.tiftregional.com. We may modify this Privacy Policy and the Joint Notice of Privacy Practices at any time, and by your use of Patient Portal after such modifications are posted, you agree to those changes.

If you share information available through Patient Portal with another individual intentionally or unintentionally, you acknowledge and accept responsibility for your decision to provide them access to potentially sensitive information and you acknowledge and agree that TRHS shall not be liable for any damages suffered by you or third parties related to the material and information in Patient Portal.

Your Ability to Edit and Delete Your Information or Your Connection

Should you decide that you no longer wish to usePatient Portal, you no longer wish to receive communications throughPatient Portal, or if you wish to edit or delete your information that is maintained in Patient Portal, please contact us at mytiftregionalpatientportal@tiftregional.com or 229-353-6110.

Children’s Privacy Protection

Patient Portal is not designed or targeted at children. We will not knowingly collect and maintain personally identifiable information directly from children under thirteen (13) years of age.

Questions

Please see the My Tift Regional Patient Portal Frequently Asked Questions on our website: www.tiftregional.com.

Notification of Changes to this Privacy Policy

This Privacy Policy may be revised from time to time as we add new features and services, as laws change, and as industry privacy and security practices evolve. However, we will take reasonable steps to notify you of material changes we make to this Privacy Policy. We display an effective date on this Privacy Policy above so that it will be easier for you to know when there has been a change. You are responsible for regularly reviewing this Privacy Policy. Your continued use of Patient Portal constitutes your acceptance of the revised Privacy Policy. Small changes or changes that do not significantly affect individual privacy interests may be made at any time and without prior notice.


MySouthwell Patient Portal - Privacy (2024)
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